Privacy policy

Data controller

ESA Académie des Beaux-Arts de Tournai
14, rue de l’Hôpital Notre-Dame
7500 Tournai (Belgique), a school of the City of Tournai.
Email: contact@actournai.be · Phone: +32 (0)69 84 12 63

Data protection officer (DPO): [à compléter : nom et e-mail du DPO de la Ville de Tournai]

The data we receive

Contact form and brochure request. When you write to us, we receive what you enter: first name, last name, email, phone (optional), postal address (only if you ask for the brochure by post), who you are, the topics and programmes you are interested in, your current school and studies (optional), how you heard about the Academy and your message.

Visiting the website. Like any website, our host records technical data (IP address, browser, pages requested) in logs used for server security.

Audience measurement. Only if you accept the “Statistics” category of the cookie banner, we use Google Analytics (Google Ireland Ltd) to learn which pages are viewed, for how long, from what type of device and from which approximate region. Google Analytics does not store your IP address and we receive no data that could identify you; Google’s advertising features are switched off. These measurements are kept for 14 months at most. Google may process data in the United States, under the EU–US “Data Privacy Framework”. Legal basis: your consent (article 6.1.a GDPR), which you can withdraw at any time. We use no advertising tools.

Videos. YouTube videos are only loaded if you agree (see the cookie policy).

Why we use it

• to answer your question;
• to send you the school brochure, by email or by post;
• to understand better how prospective students find us (internal, anonymous statistics).

Legal basis: your consent, given by ticking the box in the form (article 6.1.a GDPR), and steps taken before a possible enrolment (article 6.1.b).

Who can see it

Only the Academy’s office and management staff who handle the requests. Your data is never sold or passed on to third parties for commercial purposes. It is stored by our host OVH SAS, 2 rue Kellermann, 59100 Roubaix (France), in the European Union.

How long we keep it

Requests received through the website are deleted automatically 12 months after they arrive. If you enrol at the Academy, your student file follows other rules, which you will be told about when you enrol.

Your rights

At any time you can ask to see, correct or delete your data, withdraw your consent, object to its processing or receive a copy of it. Write to contact@actournai.be: we answer within one month.

If you feel your rights are not respected, you can file a complaint with the Belgian Data Protection Authority, rue de la Presse 35, 1000 Brussels · www.autoriteprotectiondonnees.be.

Security

The website is served over an encrypted connection (HTTPS). The form is protected against automated submissions without using any external service.

Last updated: 23 October 2026